jezbuz Privacy Policy —
Your Information, Our Responsibility

When you register on the jezbuz platform, log in, make financial transactions, or contact us, we collect various types of information. This information can be divided into two main categories:

1.1 Personally Identifiable Information

• Full name and date of birth
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Residential address
• Financial information: details related to bKash, Nagad, Rocket, Upay, or bank accounts

1.2 Automatically Collected Information

• IP address and geographic location (approximate)
• Browser type and version
• Device type and operating system
• Time and date of site access
• Pages visited and click data
• Gaming history and betting activity

jezbuz collects your information in the following ways:

• Directly provided information: Information you submit during account registration, login, profile updates, and the KYC verification process.
• Transaction-related information: Information automatically recorded during deposits, withdrawals, and bonus claims.
• Technical information: Information collected through cookies, log files, and similar tracking technologies.
• Customer service communications: Records of conversations when you contact us via live chat or email.
• Third-party sources: Information received from identity verification agencies or payment processors.

We use your information only for lawful and necessary purposes. jezbuz uses your information for the following reasons:

3.1 Service Delivery and Operations

• Completing account registration and verification
• Processing financial transactions
• Distributing bonuses and rewards
• Providing gaming services and technical support

3.2 Security and Compliance

• KYC verification to prevent fraud and money laundering
• Account security and prevention of unauthorized access
• Monitoring user behavior to ensure responsible gaming
• Complying with applicable laws and regulations

3.3 Improving User Experience

• Analyzing and improving service quality
• Providing a personalized gaming experience
• Informing you about relevant promotional offers (based on your consent)

jezbuz does not sell or rent your personal information to third parties. However, sharing information may be necessary in certain specific cases to operate the service:

• Payment processors: For processing financial transactions with bKash, Nagad, Rocket, Upay, and banking partners.
• Identity verification agencies: For KYC and age verification.
• Technology service providers: Cloud hosting, cybersecurity, and data analytics providers — who work under our instruction and strict confidentiality agreements.
• Game software providers: Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, Ezugi, and NetEnt may access limited technical data to operate games.
• Legal obligations: We may be required to disclose information in accordance with applicable law upon a court order or request from a statutory authority.

When sharing information with third parties, we ensure that they comply with the required data protection standards.

The jezbuz website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and security protection.
• Functionality cookies: Help remember your preferences and settings.
• Analytics cookies: Used to analyze site usage and improve the service.
• Security cookies: Play a role in fraud detection and account protection.

You can control or decline cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly.

The security of your information is the highest priority for jezbuz. We keep your data secure using industry-standard technology and processes:

• SSL Encryption: All data transmission on our website and applications is secured through 256-bit SSL encryption.
• Encrypted databases: All stored personal and financial information is kept in an encrypted state.
• Firewall and intrusion detection: Multi-layered security measures to prevent unauthorized access and cyberattacks.
• Two-factor authentication: Two-step verification for account security.
• Regular security audits: Regular security assessments conducted by third-party experts.
• Staff training: Our staff receive regular training on data protection, and access to information is controlled on a minimum-necessary basis.

Even so, no online system is 100% secure. Keeping your account password confidential and avoiding logging in from unsecured networks will further strengthen security.

We retain your information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: After an account is closed, information related to financial transactions may be retained for a period determined by applicable law.
• KYC records: Identity verification documents are kept for a defined period for legal requirements and fraud prevention.
• Log data: Technical logs are generally retained for a limited period and then deleted.

Once the defined period has passed, we securely delete or anonymize your information.

jezbuz believes you should have full control over your own personal information. You have the following rights:

• Right to access: You have the right to request information about what data we hold about you.
• Right to correction: If your information is incorrect, you can request a correction.
• Right to erasure: In certain circumstances you can request deletion of your information (this may not apply where there are legal obligations).
• Right to restrict processing: A request to restrict the processing of your information in certain circumstances.
• Withdraw marketing communications: The right to withdraw consent to receive promotional emails or messages at any time.
• Right to lodge a complaint: The right to lodge a complaint with us if you have any concerns about your data protection.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

jezbuz strictly does not provide services to anyone under the age of 21. Our platform is for those aged 21 and above only.

We carry out an age verification process at the time of registration. If, for any reason, information belonging to a minor enters our system, we will take immediate steps to delete it and close the associated account.

If you believe a minor is using this platform, please contact us immediately.

jezbuz may revise this privacy policy from time to time to keep pace with changes in our service, technology, or legal requirements.

For significant changes, we will notify you by email or through a notice on the site. Continued use of the site after changes will be considered as your consent to the updated policy.

We recommend that you visit this page regularly and stay aware of any changes.

If you have any questions, concerns, or requests about this privacy policy, please do not hesitate to contact us. Our data protection team is always ready to respond to your requests.

This policy has been prepared in Bengali and applies to all users of the jezbuz.cam website. In the event of any legal dispute, this Bengali version will be considered final.